5.1 CoGo Agent: Intelligent AI Agent for Operational Support

The CoGo Agent is a central AI-driven agent in ECOStage, supporting store owners and employees in using the platform with ease. It automates operations, marketing, and customer interaction, enhancing operational efficiency and strengthening communication with customers.

• Operational Support and Q&A System: Store owners and employees can use CoGo Agent for tasks such as price adjustments, applying discounts, and managing out-of-stock items. The CoGo Agent simplifies operations by handling these tasks without requiring manual intervention.

• Cost Reduction and Training Assistance: CoGo Agent provides real-time assistance to help employees quickly learn operations, saving on training costs and time, thereby making store operations more flexible and smooth.

• Efficient Q&A Handling: Frequently asked questions are managed through local caching, while complex queries are handled by the AI Node to generate advanced responses, providing accurate information to both stores and customers.